GSG – GIG Solutions Global
Gig Solutions has significant Global experience for over 30 years in the EMEA, APAC and Americas regions. Creating value and enhancing Global Growth Strategies for its existing and potential customers within the Ecommerce and Cross-Border, Operations and Fulfilment, Commercial and Finance, Technology and Omni Channel sectors
Core Focus and Speciality Sectors where GIG Solutions Create Value
Product Design Initiated
Gig-economy, Global Crossborder, Fulfillment, Final Mile, PUDO / Locker, Fulfill from Store, Post Purchase / Consumer Experience, Returns Management, Buyer consolidation, Multi Country Consolidations, Direct to Store / DC Bypass and Scan pack.
Supply Chain Technology Visibility and Solutions
The evaluation, design and build out for all Crossborder and Supply Chain end-to-end visibility and reporting. From single view of inventory across multiple DC’s to control tower view of all movements globally.
Global Cross Border E commerce & Integrations
Strategy and solution build for the Global outbound carrier management, negotiations and integration across the global carriers and partners.
Insights and Carrier Performance
Working with key partners on leading / next generation network planning, Sustainability, Control Tower, AI and overall Operational improvements.
Fulfillment & Operations
Outlining the strategy and Identification of new countries, build out the solution and set up of new facilities internally and via 3/4PL providers. Full P&L responsibility across multiple global sites in APAC and EMEA.
Carrier / 3PL Management and Contract Negotiations
Executive level relationships with Global partners / Carriers / 3PL.
Up Stream Supply Chain
Global assortment planning and production planning. Vendor management and compliance across the key supply chain partners in EMEA, APAC and S. America.
Consumer Experience / Post Purchase Experience
Initiate and build out the products and services to enhance all consumer experience.
Contact Centre Management
The management of the contact center’s across EMEA and APAC with various solutions of both internal and external / outsourced teams.
Ecommerce and Marketplace Partner’s
Build the strategy, solution build and integration with the marketplace partners (e.g. TMALL, Amazon, JD.Com, Zalando and Final Mile providers).
Returns Management
Evaluation and build out a global returns management process enabling and driving enhanced consumer experience, whilst creating internal value.
ReCommerce
Evaluating and building out capabilities for the re sale of products within country through outlet and platform solutions, assisting in the sustainable process.
Retail & Events
Global responsibilities for the E-Commerce and Supply Chain Operations teams to enable Global events (e.g. Ryder Cup / Formula 1 / NFL / Manchester City Stadium / Wembley Stadium etc).